What really separates International Diamond and Gold Designs from other jewelry
stores is the company's commitment to service. From educating customers before the sale
to following up after a purchase has been made, International's owners and staff are
committed to making sure every customer is a satisfied customer.
"We like to think we have an 'Old World' mentality that's all but lost today," Julio said.
"We want all of our customers to feel like they're members of our family."
In fact, the staff at International will help you remember birthdays, anniversaries, and
other special dates. When you buy a piece of jewelry at International, you also get a lifetime
of free cleaning and maintenance. International will clean, polish, tighten stones, and
perform other maintenance absolutely free for as long as you own your jewelry.
"You can even bring it in every day, if you want, and we'll clean it for you.
We love to see our customers in the store," Pam said.
International also offers a full repair service for any fine jewelry.
"Every piece we take in, we immediately clean and assess, and give you a report
on it's condition, to help you maintain your jewelry. All of the work is done on
the premises which gives us excellent quality control." And every customer gets a
follow up call to make sure they are satisfied with the service they received.
"Our customers are our first priority, which is one of the keys to our success,"
maintains Julio.
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